Hosted by Keller Williams, Mega Camp is where top-producing real estate professionals go to connect with esteemed leaders, learn groundbreaking strategies and trends to make business successful. This year, a couple of our own team members were able to attend in Austin, TX. Through the week-long seminars and networking opportunities, we have gathered the team’s top takeaways from this year’s event:
In Referral Business, Trust is Everything – In day one of Mega Camp, Ruthy Taylor in Tacoma, WA said that she has built her business around referrals. “The database and your relationship to it is the heart of your business.” Ruthy went on to also discuss the importance of knowing more than just surface level information about your clients – “When you look someone in the eye, you know their kids’ names, that’s invaluable. We’ve made it our mission to hold events to get face-to-face with our clients.”
There Should Be Differences in the Way to Treat Database – James Hern from Kansas City was on the panel and gave advice for making the most of a database. The biggest takeaway being that segmentation should be hyperlocal. “Be your database’s Angie’s List in any facet of their life. If they lost their job, be their advocate.” Michael Hern also from Kansas City says to make your business a VIP experience through events and client appreciation.
Rapport is Key for Your FSBO Strategy – Marc Fox from Portland mentioned “We need to put on the hat that they’re wearing.” And, his approach isn’t ‘salesy’ – his goal is to build rapport and establish his expertise. Areas of opportunity include asking questions about understanding the FSBOs goals to be able to sell effectively (ex: finding out about importance of price drop or adjusting the marketing plan).
The Power of Texting – Richard Schulman offered insights to the simplicity of texting and how this simple relationship building tool could lead to major opportunities. A simple text that reads “Hey, [client’s name], do you want to grab coffee next week?” The goal is to just spend 20 minutes or so catching up a client, answering their questions, and reminding them about their expertise.This can also be beneficial for contacts that you have lost touch with overtime.
“This is a value-based business. Give before you receive.” – Gary Keller
Emerging Technologies are Coming Through Command Labs – On day two of the event, KW Labs took the stage to explain some of the groundbreaking technologies coming to the industry to continuously improve the consumer experience.
Focus Real Estate is a team at Keller Williams Realty International who leverages the network of over 180,000 agents, in over 800 offices, in 34 countries worldwide. For more information about our team, contact a member of our team today.
On July 27th, our very own Russ Putterman was part of the 500 Million Dollar Panel in Asbury Park. This Mega Camp event was open to all agencies and discussed tips for team building, lead generation tactics, preparing a pipeline and preparing for the shifting market.
In this two hour event, everyone had a chance to explain their business processes and what has gotten them to their current level of success. A list of the top takeaways include:
1. Lead Generation Successes – Every single team had a different approach to processes that work well for their lead gen. The most talked about tactics included:
Heavy OSA lead generation
Getting into the digital space
Scheduled timeframe to hit a certain amount of leads
One crucial item that was brought up was to also evaluate performance every couple of months to see what lead gen sources are performing best and what could be removed from strategy.
2. Team Engagement – The panel offered some ideas for how to get teams engaged and also hold everyone accountable for their roles. At Focus, we have a weekly meeting to go through the “411” – This is a report that reviews the staff’s big yearly goal that is wider scale, followed by a monthly goal that will help to achieve the year long goal and then smaller goals for the week that will help to reach the month goal. Other approaches on the panel consisted of coaching to assist with goal setting, timely structure for prospecting, accountability meetings to track patterns throughout the week and role play practice.
3. Importance of Your Database – When asked the question – “How important is your database to your business”, the answer was unanimous – very important. Real estate is a relationship building business and teams must be utilizing it to maximize opportunities with leads. In this digital age, it is especially important to segment leads and offer different opportunities. For example, if there is a VIP client list, the contacts here may require a heavier amount of communication MOM.
4. How to re-engage a database that hasn’t been touched in a while – Every once in a while, life can escape us and constant contact engagement can be put on the back-burner. If this is the case, it is recommended to call your past clients, apologize that you haven’t been in touch in a while, let them know that you are still in real estate and see if you could be of any assistance. With an unengaged database, sharing market updates, community news, interest rates, etc. can also help to get leads more engaged. The goal is to give value to get value back.
5. Market Shifts – As far as NYC real estate goes, we have been in a buyer’s market that started about 60 – 90 days ago. Trading is still occurring, but buyers have leverage.
More information on each panelists’ successes and team strategies can be found in the video below.
Focus Real Estate Group was founded in 2010 and centers around commercial and residential listings in NYC and Long Island. To learn more about working together, contact us today.